Shipping Policy

With items that are not pre-orders, orders are usually process next working day, but in certain periods may be processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Any potential delays due to a covid 19 related issues, unexpected high volume of orders or postal service problems that are outside of our control.

Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For comics, a simple flat rate shipping: We offer single item £2 flat rate shipping in the United Kingdom, with a charge of £1 for each additional item.
We offer single item £5 flat rate shipping in the US, Canada and the Rest of the World, with a charge of £1.50 for each additional item.

Merchandise shipping charges will be calculated at checkout and vary dependent on the item.

Certain items bundles attract free shipping.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shift Publishing is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@theshift.store with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges
Please see; https://theshift.store/policies/refund-policy

If you have any further questions, please don't hesitate to contact us at info@theshift.store

Last updated: 23/11/2020